Judge’s Q&A: Claire Lowe

Judge’s Q&A: Anna Burrell

Judge: Anna Burrell
Role: UX & UI Design and Development at John Lewis

  1. Do you have a favourite app & website in terms of the design and user experience?

    BBC News app – I never read a newspaper, and I want quick snippets of up to date news at my fingertips.
    The BBC News app allows some personalisation, which suits my needs. It also provides me with an “at a glance” view of what’s happening now.
    It’s simple to navigate and not overly designed, and remains true to brand.

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19 days until entries close!

We have been overwhelmed with entries so far this year! Thank you for your great submissions and keep them coming! The Awards continue to grow exponentially each year showing just how important it is to put the user at the centre of your design.

With just 19 days remaining before last entries, now is the time to get your site/app/service in.

It takes minutes to enter. Everyone’s doing it! You could be invited to the ceremony in central London, meeting all of the biggest global brands. Probably even sitting next to them.

Previous winners and finalists include FutureLearn, Amnesty International, HSBC, NatWest, Talk Talk, The V&A Museum, Premier Inn, Royal Mail, easyJet, The BBC, iTV, Facebook, Barclaycard, Tesco, TFL, Oxfam and many more. See all the past winners and ceremonies here.

Judge’s Q&A: Roberto Hortal


Judge: Roberto Hortal
Role: Head of Digital at EDF Energy

  1. Do you have a favourite app & website in terms of the design and user experience?

    I have recently discovered Lark. It is deceptively simple in design but the conversational interface at its core creates a surprisingly engaging experience.

    On the web, I am a big fan of the Gov.uk service design manual and the impact it’s having across the entire range of highly transactional government websites.

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Judge’s Q&A: Matt Lindop

Judge: Matt Lindop
Role: Head of Experience Design at Whitbread Hotels

  1. Do you have a favourite app & website in terms of the design and user experience?

    CityMapper is hard to beat: powerful functionality combined with a delightful experience. There’s hardly a week that goes by when I don’t rely on it, and no other service comes close to it as utility – but it’s also fun.

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Judge’s Q&A: Matt Zarandi

Judge: Matt Zarandi
Role: Head of Design & UX at AOL

  1. Do you have a favourite app & website in terms of the design and user experience?

    Love Spotify. It has great consistency across devices/platforms and seamless integration with a lot of other products through some great partnerships.

    It’s incredibly easy to use and 99% of the time it has what I’m after or can recommend something that fits the bill. The fact my mum can use it also speaks volumes!

    I also love Norwegian Air. Great site and app and I’ve yet to have a bad experience when booking with them.

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First ever official VR category at the national User Experience awards

Monday 4th of July, 2016

The national awards recognising excellence in customer centred design, the UXUK Awards, has officially introduced VR as an award category. Reflecting Gartner’s forecast that head-mounted displays will grow by a factor of 10 in 2016.1 Forrester, another leading research firm, made a modest estimate of 52 million units sold over the next 4 years. The technology is continuing to expand mainstream following mass market investments by Google, Microsoft, Samsung, Sony, Oculus Rift, HTC and more. Last week, Sony, Nintendo and Google made further announcements on new research into products for VR, adding to the notion that competition will be fierce in the rapidly growing space.

FutureLearn Wins Best User Experience 2015
FutureLearn Wins Best User Experience 2015

According to Gartner Research director, Brian Blau “Film producers and sports leagues will augment their traditional content through HMDs (Head Mounted Displays) to enhance their customer experiences by creating interactive attractions, movies, and sporting events that make the content more personal and meaningful”2

“Effective UX design directly correlates to the success of VR technology. Thus it is important to highlight and recognise user-centred design within this area!” UXUK Judge, Jon Dodd (CEO, Bunnyfoot).

The awards officially opened today for submissions. It attracts organisations from all sectors and includes categories:

  • Best User Experience
  • Best Entertainment and Leisure
  • Best Not-For-Profit
  • Best Public Sector
  • Best Transactional Experience
  • Best Effect on Business Ggoals
  • Best Innovation
  • Best Student Project
  • Best Information Experience
  • Best Education or Learning Experience
  • Best Virtual Reality / Augmented Reality / Internet of Things


The UXUK Awards has recognised top talent from students to big brands including The BBC, easyJet and NatWest. User Experience, or UX, has become a mainstream remit for all organisations as it consistently and directly converts customer satisfaction and bottom line results at a significant level.

The awards are now running into it’s 4th year. The winners will be announced at the ceremony in central London on the 10th of November. Spaces for the UXUK Awards event are limited and therefore primacy is given to entrants, with those shortlisted being priority attendees. However, non-entrants are welcome to apply for the free tickets to attend.


1, 2 Gartner Press Release, Gartner Says Worldwide Wearable Devices Sales to Grow 18.4 Percent in 2016, http://www.gartner.com/newsroom/id/3198018


FutureLearn Crowned Best User Experience of 2015 at UXUK Awards

FutureLearn Wins Best User Experience 2015 FutureLearn Wins Best User Experience 2015

Honoured for delivering the best user experience overall, FutureLearn joined a host of winners revealed last night at the third User Experience UK Awards during a prestigious event held at SapientNitro’s spectacular Spital Square venue in London.

Founded to recognise the most innovative and exceptional cases of user experience and user centred design, the UXUK Awards ceremony combined to celebrate with World Usability Day 2015.

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UXUK Awards 2015 Shortlist released!

We are pleased to announce the UXUK Awards 2015 Shortlist. With over 130 entries this year, it was a tough competition and this shortlist is the best of some very strong contenders.

Now in their third year, The User Experience UK Awards recognise excellence in user-focused digital or service design. Past winners include the likes of TFL, NatWest, Royal Navy, BBC, Great Rail Journeys, Oxfam and more.

Taking place at Sapient Nitro in London, all of this years winners will be announced at the UXUK Awards ceremony held on Thursday 12th November (World Usability Day). Follow our twitter feed for live updates or apply for tickets to attend.

Judge’s Q&A: Jack Holmes

Judge: Jack Holmes
Role: Digital UX Lead at Nationwide Building Society

  1. Do you have a favourite app & website in terms of the design and user experience?
    Gourmet Burger Kitchen app. It’s one of those apps that has a bit of personality. You know someone has taken the time not just to create a usable app, but achieved what so many of us aim for: delight.

    The first time I ordered a take away, I won a reward, free bacon sauce with my next order. Who doesn’t love free bacon sauce? That’s what I call a delightful experience. It remembers my favorite orders automatically, reminds me that I usually order the honey comb shake when I order the taxi driver burger. (If you’ve tried one of their honey comb shakes you’ll know why this feature is so important). They’re rolling out the ‘order from your table’ feature so you don’t have to get up to order, of course it remembers your payment details and most importantly I’m only 1 order away from a free burger.

    It’s the integration with the whole customer experience that makes this app so great.

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